Appi is one WhatsApp assistant for your whole team. It answers questions, files requests, keeps records and trains your people every week — instantly, in your brand's voice, whatever field you're in.
One assistant · four jobs · any industry
Reps in the field need a price, a spec, a process, a sign-off — now, not after an email round-trip. Records get scribbled and lost. Training happens once a year and fades by March. Appi closes that gap on the device already in their hand.
Questions get answered the moment a rep asks — no queue, no "let me check and revert".
Visits, activity and field notes captured in the flow of the day, not rebuilt from memory at month-end.
Short, regular refreshers in the same chat — so new products and rules land with the whole team, every week.
Appi is the only assistant your reps ever see. It reads the intent of every message and routes it to the right specialist — then hands back one clean answer.
The traffic controller. Reads each message, works out what it really needs, and routes it in one step — no menus, no forms to hunt for.
Factual questions answered straight from your approved knowledge base — products, specs, pricing, eligibility, process, policy.
The things that need to happen: structured requests captured with exactly the right detail, and escalations opened with full context for a human.
Workforce records, maintained in the moment. Visits, activity, field reports and attendance logged to your registers as your team works.
Continuous training in the same chat — bite-size refreshers, quick checks, new-product briefings and compliance nudges that fit a working day.
Reps get accurate, consistent answers in seconds — the same approved facts, no matter who asks.
Bookings, changes and sign-offs collected with every field the back-office needs — no half-filled tickets.
Activity, visits and attendance logged in the flow of work — so registers stay current and month-end isn't a reconstruction job.
Short refreshers, quizzes and product briefings delivered in chat — knowledge stays fresh and you can see who's up to date.
The engine is the same everywhere. We shape the knowledge, the requests, the records and the training around your world.
Not on the list? Appi adapts to your field — the four jobs stay the same.
Out the box it's ready to work. But the name, the voice, the colours, the knowledge and the training are all yours — so to your team, it's simply your assistant, on the number they already use.
Your products, processes, the requests you handle and what you train on. Whatever you've got — we work with it.
We tune the knowledge, requests, records and training to your field, and dress it in your brand and voice.
It goes live on WhatsApp. No app to install, no training day — your reps just message the number they already use.
No tiers, no feature gating. Every agent gets the whole assistant — answers, actions, records and training, on WhatsApp, in your brand.
Each agent, fully covered — every question answered, every request captured, every record kept, trained every week.
White-glove setup: knowledge build, request and record config, training content, branding and go-live.
Figures indicative — final scope set on the call. Volume pricing available for larger teams.
Nothing. Appi lives on WhatsApp, so your reps use the app that's already on their phone. There's no portal to learn and no training day to schedule.
Appi is hosted in South Africa and aligned to POPIA. Your knowledge, records and conversations are yours — not pooled, not sold, not used to train anyone else's model.
Yes. The name, voice, colours and content are all configurable. The engine ships ready; what your team sees is your business.
The Coach specialist delivers short refreshers, quizzes and product briefings in the same chat. You can push a lesson to the whole team and see who has completed it — useful for new products and compliance.
If you have a team in the field who sell, service or report, almost certainly. The four jobs — answer, action, records, train — are universal; we shape the detail around your world.
It depends on how much content you have ready, but the heavy lifting is on our side. Book a demo and we'll scope a realistic timeline for your team.
See Appi answer, capture, record and coach — live, in your own field. A short demo, set up around your team.